Visitor Guidelines

Closed Days

August 15-19, 2012 
September 3-October 2, 2012 
New Year’s Day
Fourth of July
Thanksgiving Day
Kama'aina Christmas - December 8, 2012
Christmas Day

Bags and Parcels

Lockers will be available to store bags and parcels at Shangri La. All bags that are brought to Shangri La may be inspected by security staff. Visitors are required to check backpacks and any items larger than 11" x 17" x 8"

Wheelchair Accessibility

Shangri La has a lift, ramps and an accessible restroom for visitors in wheelchairs. Please call the Shangri La Reservation Office (808) 532-3853 to schedule a wheelchair tour at least one week in advance. Wheelchair tours follow an accessible route through the property. 

Visitor Facilities

Two unisex restrooms are available on site at Shangri La. Drinking water is also available.

Attire

The climate at Shangri La is usually hot and sunny and the house is not air-conditioned. Comfortable walking shoes, lightweight clothing and sunglasses are recommended.

Photography

Photography and videotaping are not permitted inside the house. Exterior photography and videotaping are allowed.

Smoking

Smoking is not permitted anywhere at Shangri La.

Cell Phones and Pagers

We request that cell phones and pagers be turned off during the tour. Be advised that most cell phones and pagers do not pick up a signal at Shangri La.